PROCESS

From enquiry to reservation.

Three stages. Each one ends with something in writing, and nothing is committed before the last.

01

Enquire

Tell us your workload, scale, preferred GPU platform and target start date. We reply to qualified enquiries within two business days and confirm whether first-phase capacity fits.

WhoYour technical and commercial leads · BaseTensor

You sendEmail
We sendFit confirmation · NDA
CommitmentNone
02

Scope

Under NDA we share technical specifications, delivery schedule and commercial terms. Customer screening runs in parallel: legal identity and beneficial ownership, restricted-party screening and an end-use declaration. Data-room access opens once both are complete.

WhoYour engineering, legal and compliance · BaseTensor

You sendScreening documents · end-use declaration
We sendSpecifications · schedule · terms
AccessData room, after NDA and screening
CommitmentNone
03

Reserve

A reservation agreement fixes capacity, ramp, term, access model, SLA measures and expansion priority. It is the first and only binding document. Screening is repeated periodically during the term.

WhoAuthorised signatories, both sides

SignedReservation agreement
FixesCapacity · ramp · term · access · SLA
CommitmentBinding, both parties

Information on this page describes the intended process and is indicative until a reservation agreement is executed.

Request capacity